Effective cross-­cultural communication skills

Breakout Session
Main Building ED 216/217
P, AAFP, PA, NP, N, D (1 hour)

Values and assumptions vary widely from culture to culture. This gives rise to potential conflicts and barriers in the communication process. This session looks at Not the American values and assumptions which can create misunderstandings, damage relationships, and even pose significant danger in the delivery medical treatment in a cross cultural context.

Objectives

1) Recognize how our values and assumptions are a product of our cultural heritage
2) Understand how these values and assumptions produce barriers to effective cross cultural communication
3) Learn how to modify our cultural views to insure effective and safe medical services in the target host culture