Care Team RN

  • Philadelphia, PA
  • Full-time
  • Published: 2021-11-10 00:00:00Z

Position Summary

Addresses the needs of walk-in and call-in patients; participate in inpatient health education; coordinates multidisciplinary referrals and follow-up of more complex patients, and provides spiritual care to patients.  

Essential Functions

  • Interviews patients to determine patient care needs.   Documents initial assessment and intervenes according to triage protocol.
  • Responds quickly and appropriately to urgent/ emergent medical problems.  Prioritizes patient needs according to the level of acuity.  Assists in the care and transfer of acutely ill patients to EMS services.
  • Demonstrates sound clinical judgment and decision-making, not working outside level of training.
  • Documents all clinical interactions completely and efficiently in patient EMR chart.
  • Begins basic teaching relevant to the current complaint as appropriate, i.e. review standard guidelines for the care of common illnesses such as fever, URI, diarrhea, vomiting, lice, etc.
  • Assists CAs in managing providers’ schedules throughout the day to improve workflow and decrease patient wait time.
  • Provides training and mentoring to Medical Assistants who are assisting in triage.  
  • Assists Head Nurse with various projects as able.

Knowledge, Skills, and Qualifications

  • Must be Bilingual in English and Spanish.
  • RN with preferably a minimum of one-year post-graduate experience, preferably in a hospital setting. 
  • Maintains CPR certification.
  • Solid interpersonal skills, including the ability to deal with people politely, even when they are impolite.  
  • Must communicate warmth and be able to put people at ease.  
  • Ability to remain calm under pressure.
  • Ability to take initiative in communication, being clear and direct, in order to effectively communicate with other staff.
  • Good oral communication skills.
  • Some computer experience - word processing and/or other.
  • Demonstrated ability to handle many details and multiple priorities.  Must show the ability to organize, process, and verify details.
  • Must have a solid record of handling confidential information, as well as demonstrating trustworthiness and honesty in all transactions. 


Esperanza Health Center offers medical, vision, and dental health benefits as well as 401K matching and other employee assistance programs. As a Federally Qualified Health Center, Registered Nurses who can commit to serving at EHC for 2 years are eligible to apply for the Nurse Corp Loan Repayment Program through our governing body, HRSA. Read more about this program here.

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